Jackson County Dispatcher Completes Training- Public Safety Dispatch Academy

Caden Harrison of McKee is one of twenty graduates from the Department of Criminal Justice Training (DOCJT) Academy, Public Safety Dispatch Academy Class 175. A graduation ceremony was held Wednesday November 4, 2026 in Richmond.

The four week, 160-hour Public Safety Dispatch Academy is taught by the Telecommunications Section and is designed for the entry level dispatcher. The Public Safety Dispatch Academy (PSDA) includes various modules of instruction relating to the duties and responsibilities of a dispatcher, calls for service, phone and radio procedures, information systems, and call processing.

The students graduating from the PSDA represent the successful completion of a highly structured and comprehensive curriculum. As a result, each dispatcher is prepared to meet the ever-increasing demands expected of todays public safety professional. (Direct quotation from DOCJT site and literature.)

PSDA Class 175 is one of the first that DOCJT has utilized a hybrid learning environment. Attendees were able to complete nearly half of their instruction through online training and then attend twelve days of in person instruction.

Caden returns to Jackson County 911 where he is assigned evening and night shifts. Caden is the fourth dispatcher at Jackson County 911 to receive certification in 2026 alone. Jackson County 911 is the communications center for the Jackson County Sheriff’s Office, City of McKee P.D., Jackson County EMS, Emergency Management, City of McKee F.D., Gray Hawk F.D., Pond Creek F.D., Sand Gap F.D., Constables for all three county districts, and after hours calls for the Jackson County Road Department.

Congratulations Caden!